We are a Mexican licensed pharmacy.  
Tel : 5255 53735913  
  
 
  January 27, 2004  
 

Is this legal?
What kinds of shipping options do you offer?
What kinds of payment options do you offer?
History of Mexico Online Pharmacy
What is your refund policy?
Do you sell products that are not listed on your website?
What's the status of my order?
How do I contact you?

Q
How do I order?
A
To see a complete list of products available please visit our "Product & Prices". Simply click on the product you would like to buy, go thru the check out and at the end of the process you will find several methods of payments for your convenience. There are never any hidden costs, shipping is a flat $10 regardless of the quantities of medicine you order.

Q
Is this legal?
A

It is legal to order medicines from Mexico and have them shipped to you as long as you are ordering medicine for your own personal use. All products we sell are classified as "non-controlled" within Mexico, all products sold are FDA approved. It is important to understand how the products are coming to you. We are not running over the border from the United States into
Mexico and purchasing medicine and carrying it back across the border to put it in the mail to our customers. All products are sent from our offices within Mexico City, all products are sent thru customs and available for inspection by customs. The return label on the package you receive is the exact location of where it is being sent from. If you have further questions or concerns about legalities please check with your government agencies.


Q
What kinds of shipping options do you offer?
A

Please take note, we only offer "ONE" shipping option. All packages are sent by registered mail and take approx. 7 to 12 business days to arrive. All packages are sent from Mexico directly to you and signatures are required upon delivery. If no one is at home at the time of delivery then you will receive a notice from your local postal office that you have a package waiting to be picked up. All packages pass thru customs if the destination is within the United States and we are not able to ship by Fed Ex, UPS or any other means of express delivery.

Shipping is always $10.00, regardless of quantities ordered.


Q
What kinds of payment options do you offer?
A

We have several options…………. paypal, personal checks, business checks, cashiers checks or money orders are welcome. Please note that all NSF checks returned to us will be charged a $25.00 fee and immediately turned over to our collection agency and you will not be welcome to order in the future.


Q
History of Mexico Online Pharmacy
A

We are a registered corporation within Mexico. Our distribution center is located in Mexico City & all packages are sent directly from Mexico to our customers worldwide. We established an on-line presence in 1999 and continue to grow.


Q
What is your refund policy?
A

Very simple! If you do not receive the product you ordered then you will receive your money back. If you receive notice that your package is waiting for pick-up and you do not claim your package and it is returned to our offices then we will re-ship your package for an additional shipping fee of
$10.00 if you contact us. If you wish to return a product, please contact us prior so that we may provide you with assistance, once the product is received back to Mexico you will be issued a full refund as long as the product is completely sealed and unused.


Q
Do you sell products that are not listed on your website?
A

If you have a special request please feel free to contact us at rxrequest@att.net and let us know exactly what you are looking for. Please take note that we do not sell any kind of narcotic, we do not sell any codiene, vicodin, xanax, morphine, oxycontin, or anything similar. We also do not sell injectables, inhalers, or anything sold in a glass container or aerosol.

All products we sell come from the manufacturer already pre-packaged. Most of these products are manufactured by the same large corporations located within the United States and distributed to Mexico. The labeling on the packages are written in Spanish.


Q
How do I find the status of my order?
A

If you have completed check-out and received an automated confirmation via email than please assume that your order is being processed. Delivery takes approx. 7 to 12 business days to arrive by registered mail. If we are unable to process your order than we will contact you. It is important that regardless of the method of ordering that you submit an email address. ALL CORRESPONDENCE is handled via email or fax. Our shipping department hours of operation are Monday thru Friday 9am to 6pm (Mexico time), weekends and holidays the shipping department is closed, your package will be processed the next business day.

We are unable to provide a tracking number on your package due to the Mexico postal service is different from those postal services within other countries so the number given to the package will not help our customers in tracking down their order.

If after 7 to 12 business days your order has not arrived, please check with your local postal service to ensure that your package is not being held for pick-up, if you still have concerns contact us by email and we will assist you.


Q
How do I contact you?
A

For product requests please email: request@mexmeds4you.com

For order inquiries please email: support@mexmeds4you.com

Payments can be sent to:
Ricardo Escobedo Baena
Ruiseñor 7 Lomas Verdes 1a secc.
Naucalpan Edo de Mexico
CP 53120
MEXICO




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